Content Strategist

Job Number: 101555

Content Strategist

Job Number: 101555    Updated on: 9/18/2020

Overview: Bring content strategy for Enterprise application experiences for both employee and customer-facing users

Location: work from your Austin-area home office

Compensation: Based on 3-5 years of experience

Hours/Duration: 5 months with possibility for extension

Liaison Creative+Marketing has an opportunity for a Content Strategist focusing on Enterprise application experiences for both employee and customer-facing users. The focus will be to deliver innovative and pragmatic content design and planning, based on business requirements, research, and audience insights. Your role will engage teams of industry experts and creative talent across the company, including marketing leaders, product owners, designers, writers, and developers. Full benefits available.

  • Bring content strategy expertise to digital experiences (website redesigns, microsites, and social media) and content optimization plans
  • Recommend content strategies to inform deliverables (Content plans/mapping, content audits/models, KPI/metrics criteria definition, customer research, journey mapping, client workshops, and support for prototype development and usability testing)
  • Consult on process and methodology, bringing strategic solutions to planning discussions with account and project management teams
  • Perform product and user research bring insights to creative partners
  • Champion content strategy best practices and highlight the value of the discipline within the context of projects

How to be a top candidate for this job:

  • 3-5 years of experience in communications or UX field
  • Work samples that show evidence of strategic thinking. A web-based portfolio (no Google Docs or DropBox, please)
  • Interactive UX writing experience a plus
  • Experience working within a digital framework: discovery, define, concept, design, and development
  • Experience with Design Thinking, Agile, and/or Lean UX desired
  • Experience collaborating with internal partners and third-party vendors to gather data and ensure the feasibility of work
  • Understanding taxonomy and SEO, and how to optimize web pages for increasing ranking
  • While this role is likely to be remote for the near term, we are only considering local Round Rock and Austin area candidates. If you are applying from outside the area, be sure to include your date-specific unconditional relocation details in the "How does this opportunity fit you?" section of your application


  • Passion for sharing subject matter expertise, knowledge, and best practices across teams and channels
  • Ability to work in an environment/on projects that have a high level of ambiguity, and willingness to embrace creative
  • Skilled at storytelling and collaborating in real-time


  • Full employee benefits package includes 100% Liaison-paid medical and dental insurance;
  • Paid vacation/sick and holiday leave
  • 401k program with company matching
  • Short- and long-term disability insurance
  • Paid group term life insurance
  • Optional supplemental insurance and life coverage
  • Optional Pet Insurance
  • Those enrolled in our medical plan get free enrollment in our Wellness Program and Employee Assistance Program

Why Liaison

We know that you want more than just a job – you want a career with an employer who values you. That’s why we invest so much in our employees with robust benefits, professional development, mentoring, support, stability, and a strong sense of community. It may sound clichéd, but we care about our employees. Seriously.

"Liaison does a great job of creating a community and making you feel part of a team... I definitely recommend working for Liaison"

- from Glassdoor

Employee Benefits

  • Employer paid health insurance (medical and dental)
  • Paid time off (vacation, sick, holiday)
  • Wellness and Employee Assistance Programs
  • 401(k) Retirement plan with matching and financial planning

More Benefits

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Since 1991, we’ve worked hard to treat people fairly and do right by our employees, our clients, and our community. We’re filled with a near-obsessive desire to be of service to others and we think it shows in the relationships we’ve cultivated over the years. If you take pride in your work, have a good sense of humor, and enjoy helping other people, then Liaison might be just right for you. Join us!

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